No confirmation email. Called and emailed them twice but no response. They took my $40 though. I'm worried. Not just about my money; I hope they're OK. But yes, the money does hurt. If they can't fill the order for some reason, they should have left the money in my account. There is no notice on their website. Something is wrong.
This post has been edited by horus: Sep 17 2009, 11:07 AM
Gone But Not Forgotten
Posts: 1,244
Age: N/A Gender: Male
From: New London, Connecticut, USA Reputation: 9 pts
Hmmm.... I've always had a very positive experience with Soma Luna! Maybe they're on vacation? Good luck! Have you tried calling them? 1-888-766-2586
Location Soma Luna PO Box 2334 Bloomington, Indiana 47402
Phone: 812-323-8268
Orders and Inquiries: [email protected]. Web Page issues: [email protected]. Store Hours Monday: 10am to 6pm Tuesday: 10am to 6pm Wednesday: 10am to 6pm Thursday: 10am to 6pm Friday: 10am to 6pm Saturday: Closed Sunday: Closed
Yes, I have had positive experience with them also. I tried calling twice and left messages.
The funny thing is I got no confirmation email this last time. Aren't those automated? And no notice on their website. I hope they are just on vacation or something. I will post any updates.
they called me back. shipment on the way. emails caught in gmail spam filter. funny cause I got their emails from previous orders. anyway, it's all good. again.
Gone But Not Forgotten
Posts: 1,244
Age: N/A Gender: Male
From: New London, Connecticut, USA Reputation: 9 pts
Good! I'd hate to think that they rooked you 'cause I send much business their way! They are wonderful when it comes to incense ingredients! Keep a happy thought!
Anyone Order From Soma Luna Lately?, they're not responding to my last order
Sep 17 2009, 10:38 AM
